Frequently Asked Questions
Does Smart Mute track my activity?
Smart Mute tracks specific events through Google Analytics when the extension is installed, updated, in use, and uninstalled. Additionally, core pages (i.e. FAQs and Contact page) are tracked when visited.
User Information Smart Mute Collects
When a user visits the contact page — and submits a question, a feature request or reports a bug — Smart Mute collects the version number of both the extension and the browser. This data provides helpful information that can be used to speed up support.
Smart Mute does NOT collect private information, such as IP addresses, browsing history or listed websites in Smart Mute‘s Whitelist and Blacklist feature.
Why does Smart Mute need to access my browsing history?
Smart Mute‘s Whitelist or Blacklist feature requires access to website URLs. This information is used to compare websites a user visits and those that are listed.
Chrome limits the amount of accessible data from a user’s browser and in order to access a website’s URL Smart Mute requires access to Chrome’s Tabs API.
Can Smart Mute only allow audio on whitelisted websites?
Yes. Enabling the Silent Mode and Whitelist feature Smart Mute will only allow audio to play on whitelisted websites. Doing so, however, might result in unexpected behavior — when visiting multiple whitelisted websites — as whitelisted sites cannot mute other listed tabs.
Do you still have questions? Click here to visit the contact page.