Frequently Asked Questions
Smart Mute uses Google Analytics to track key events such as installation, updates, usage, and uninstallation of the extension. We also track visits to core pages like the FAQs and Contact page to help us improve the user experience.
What Information Is Collected?
When you submit a support request, bug report, or feature idea through the Contact page, Smart Mute collects your browser version and extension version. This helps us troubleshoot and respond more effectively.
Smart Mute does not collect or store private information—such as your IP address, browsing history, or the websites listed in your Whitelist and Blacklist.
đź”’ Your privacy matters. We only collect the minimum data needed to provide support and improve the extension.
To enable the Whitelist and Blacklist features, Smart Mute needs access to website URLs. This allows the extension to check—in real time—whether a site matches one you’ve added to your list.
Chrome’s security model restricts access to this kind of information. To read a site’s URL, Smart Mute must request permission to use Chrome’s Tabs API. This does not give Smart Mute access to your full browsing history—just the active tabs needed for its features to work.
đź“Ś This permission is used solely for real-time feature checks and not for tracking.
Yes. When both Silent Mode and Whitelist are enabled, Smart Mute will only allow audio to play on websites you’ve whitelisted. All other sites will be muted.
However, if you open multiple whitelisted sites at once, you may experience unexpected behavior. Since each whitelisted tab is allowed to play audio, Smart Mute cannot enforce one-tab-at-a-time muting across multiple whitelisted sites.
⚠️ Tip: For the smoothest experience, keep just one whitelisted tab open at a time.