Frequently Asked Questions

Yes. When both Silent Mode and Whitelist are enabled, Smart Mute will only allow audio to play on websites you’ve whitelisted. All other sites will be muted.

However, if you open multiple whitelisted sites at once, you may experience unexpected behavior. Since each whitelisted tab is allowed to play audio, Smart Mute cannot enforce one-tab-at-a-time muting across multiple whitelisted sites.

⚠️ Tip: For the smoothest experience, keep just one whitelisted tab open at a time.

Yes! Smart Mute works in incognito mode—but you’ll need to turn it on manually first. Some browsers disable extensions by default in private windows for privacy reasons.
Here’s how to enable it:

  1. Right-click the Smart Mute icon in your extensions toolbar (top-right of your browser).
  2. Click “Manage Extension.”
  3. Scroll down and toggle on “Allow in Incognito.”
  4. Open an incognito window—you’ll now see Smart Mute active in the toolbar.

Once enabled, Smart Mute will help you keep audio under control, even in private browsing sessions.

By default, Smart Mute only lets one tab play audio at a time to keep things focused and prevent sound overlap.

If you want more than one tab to play audio, you can use either of these features:

  • Exclude Pinned Tabs — Allows audio from pinned tabs, even if you’re not viewing them.
  • Whitelist — Lets specific websites or pages play audio no matter which tab is active.

While Smart Mute doesn’t offer manual mute/unmute controls, these features give you flexible ways to customize your audio experience.

Yes! You can use the Blacklist feature to block specific websites or pages from playing audio—no matter what tab you’re on.

Once a site is added to your Blacklist, it will stay muted in the background and won’t interrupt your browsing experience. It’s a simple way to silence the sites you don’t want to hear from.